Refund Policy

Refund Policy

    1. Certain Subscription refund requests may be considered by AI SMM on a case-by-case basis and granted at sole discretion of AI SMM.
    2. We will consider a refund request if no more than 48 hours have passed since the payment of the current cycle of your Subscription. Refunds are made to the same payment method as was specified in the original payment. The return period is negotiated separately for each case.
    3. At the end of each Billing Cycle, your Subscription will automatically be renewed unless you or we cancel it prior to the renewal. You may cancel your Subscription either through your online account management page or by contacting our customer support team.
    4. We may cancel your subscription, and will first give you notice that it will not be renewed. We reserve the right to revise the terms of your Subscription, including pricing, upon renewal of your Subscription, and will give you a notice of the revision(s) prior to that renewal. If you do not accept the revision(s), you may cancel your Subscription as stated above. If you do not cancel your Subscription prior to the renewal, you will be bound by the revised terms of the Subscription.
    5. We reserve the right to revise the terms of your Subscription upon renewal of your Subscription and will give you reasonable prior notice of the change to provide an opportunity to cancel the Subscription before the change becomes effective upon the renewal. If you do not accept the change, you may cancel your Subscription as stated above. If you do not cancel your Subscription prior to the renewal, you will be bound by the revised terms of the Subscription.
    6. A valid payment method, including credit card, is required to process the payment for your Subscription. You will need to provide us with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize us to charge all Subscription fees incurred through your account to any such payment instruments.
    7. Should automatic billing fail to occur for any reason, we will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.