Connecting Telegram channels, groups and bots

How to connect a Telegram channel or group for publishing and a bot for chats, and what Telegram can and cannot do in AI SMM.

Telegram is connected a little differently from other networks. Instead of logging in with your personal Telegram account, you connect through a bot that you create and make an admin of your channel or group. This takes about five minutes.

What Telegram can do in AI SMM

  • Channels and groups: publish text, photos, videos, albums of 2–10 files, polls and spoilers. RSS feeds can become digest posts.
  • Bots: receive chats in the Inbox, answer with AI and run chat flows: subscription checks, Telegram Stars payments, referral links and paid access.
  • Not available: Telegram has no analytics in AI SMM.

Step 1. Create a bot

  1. In Telegram, open @BotFather and send /start.
  2. Send /newbot. Enter a display name, then a username that ends in “bot”.
  3. BotFather replies with a token, a long string of numbers and letters. Keep it private: whoever has the token controls the bot.

Step 2. Paste the token in AI SMM

  1. Open Channels and click Add channels.
  2. On the Telegram card, choose what you connect: Telegram Channel, Telegram Group or Telegram Bot.
  3. Click Paste token, insert the token and click Validate token and continue.

Step 3. Let AI SMM find your channel or group

  • Channel: add the bot as an administrator of your channel with the right to post, then publish one new post in the channel. AI SMM sees it and adds the channel.
  • Group: add the bot to the group (as an admin, so it can post), then send one new message there.
  • Bot: nothing else is needed; the bot is saved right after the token check.

The channel now appears in the calendar like any other account.

A bot for chats

To talk to customers in Telegram, connect a bot as a chat channel of the Inbox. Messages people send to the bot arrive in the Inbox, where you or AI can reply. The same bot can run chat flows: welcome message, lead magnet, quiz or paid access.

Approvals and notifications in Telegram

Telegram is also where AI SMM sends you news. Telegram notifications in the Social media management app links your Telegram to the workspace. Posts that need approval arrive there too, and the owner or client can approve, edit or reject them from the phone.

Common problems

  • The channel does not appear in the list. Check that the bot is an admin and that there is at least one new message after it was added.
  • Posts fail. The bot may have lost the right to post. Open the channel admins and check its permissions.
  • Text is cut. Telegram allows 4,096 characters in a text post and 1,024 characters in a caption under media. AI SMM checks this in the composer.

More: Telegram in AI SMM and chat flows.

Still stuck?

Write to support: a person answers, usually within a working day. Inside the app, the Knowledge base has lessons for every section.