A Telegram bot is a special automated account in Telegram. People start it with a button or link, and it can reply to messages, show buttons and menus, send files, check whether someone is subscribed to a channel, accept payments, open a Mini App and pass conversations to a person. Bots are created for free and are a core tool for business in Telegram.
For a small business, a bot can act as receptionist, shop assistant and loyalty program at once. It works around the clock, and unlike a channel it has a two-way conversation with each person, which makes it ideal for lead magnets, bookings, orders and reminders.
Example: a language school’s bot gives a free lesson plan to anyone subscribed to the school’s channel, runs a level quiz, offers paid access to a mini-course and reminds students about classes.
In AI SMM, Telegram bots power chat flows with subscription checks, Telegram Stars payments, referral links and paid access, and bot chats with AI replies come into the inbox.
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