Games make people answer, come back and bring friends. In AI SMM, gamification is not a separate app but a set of blocks in chat flows, so quizzes, points and rewards work in the messengers you have connected.
Where to find it
Open Omnichannel Inbox → Automations, create or open a flow and add the blocks below. Two ready templates are a quick start: Short quiz, then the right offer and Contest with tasks. Invite a friend covers referrals.
A quiz with scoring
- Add a Send message block with the question and answer buttons (Add button). Each button has its own exit.
- After each answer, add Add points and choose to keep the points in this run, so they belong to this quiz only.
- Repeat for 3–5 questions.
- Finish with Enough points?: set the threshold and connect two branches, for example a discount for high scores and a helpful tip for the rest.
Buttons work in Telegram, Instagram, Facebook and Messenger. Example: a skin-care studio asks four questions about skin type and offers each group its own procedure with a first-visit discount.
Points on the contact card
In Add points, choose to store points on the contact card: then they add up from flow to flow. Give points for a purchase, a review, a subscription or a completed task, and use Enough points? to unlock a gift or a status at a threshold.
Tasks and the leaderboard
- Show the tasks lists what a person can do: subscribe to the channel, invite a friend, leave a review.
- Leaderboard shows the most active participants. Names are shortened by default to protect privacy.
Together they make a contest: tasks bring points, and the leaderboard shows who is ahead.
Referral links
Give an invite link sends a person a personal link to your Telegram bot. Friends who come through it are counted as referral points for that person. Combine it with Subscription check so a friend counts only after subscribing to your channel.
Where points live
| Stored | How long | Used for |
|---|---|---|
| In this run | Only during one pass of the flow | Quiz results and branches |
| On the contact card | Add up over time | Loyalty, tasks, leaderboard, referrals |
Ideas
- Café: points for every order, a free dessert at a threshold, a bonus for bringing a friend.
- Expert or course: a short test that leads to the right paid product.
- Shop: a quiz “which product suits you” ending with Show a product.
Tips
- Name the reward in the first message: “answer 4 questions and get 10% off”.
- Keep quizzes short; people drop long ones halfway.
- Check the network’s rules and local law before promising prizes.
More: gamification and chat flows.
Write to support: a person answers, usually within a working day. Inside the app, the Knowledge base has lessons for every section.