AI SMM has one Free plan and four paid plans. All paid plans include the same apps; they differ in how many social accounts, companies and people you can have. This article shows where to see your plan, how to pay, change or cancel, how AI credits work and how to get a refund.
The plans
| Plan | Per month | For whom | Main limits |
|---|---|---|---|
| Free | €0 | Trying it out | 2 social accounts |
| Start | €50 | One brand | 5 accounts, 200 posts a month, one inbox |
| Business | €99 | A company with a team | 15 accounts, unlimited posts, AI video, API, premium support |
| Agency | €199 | Many clients | 40 accounts, 10 companies, a team of 15 |
| Enterprise | €499 | Large companies | No limits on accounts, companies, stores and dialogs |
Paid plans start with 7 free days on your first purchase.
See your plan
Open the account menu and go to Subscription plan. The Overview tab shows the current plan and its status (trial active, active or inactive), when it renews or ends, your AI credits and recent payments. The Invoices tab lists all payments; click Download PDF for any of them.
Choose or change a plan
- Click Choose a plan or Change plan, or open Packages in the account menu. Both lead to the plans page.
- Switch between monthly and yearly payment. Not sure which plan fits? Answer the two questions in the plan finder.
- Use Compare all features to see the details.
- Click Choose on the plan and pay. The available payment methods depend on your country.
When you switch plans, the old auto-renewal is cancelled once the new one is confirmed.
Cancel auto-renewal
On the Subscription plan page, click Cancel recurring. The plan stays active until the end of the paid period and then does not renew. When a plan ends, you see a window offering to renew it; your data is kept.
AI credits
- AI generations (texts, images, video, clipping) are paid with AI credits. Every plan includes credits.
- Each tool shows the cost before you start.
- Open AI credits (in AI Studio, or Buy more credits on the plan page) to see what is left, what was spent in the last 30 days, and to click Buy credits.
- Credits you buy separately do not expire.
Refunds
You can ask for a refund within 14 days of your first payment, as described in the refund policy. Open Support in the account menu, click Write to support and choose the billing topic, or email info@ai-smm.com with the email of your account and the payment date.
Tips
- Yearly payment is convenient when you already know the plan fits.
- Agencies: count client accounts before choosing between Business and Agency.
- If a feature is missing from the menu, it is probably not in your plan: compare the plans first.
More: what is included.
Write to support: a person answers, usually within a working day. Inside the app, the Knowledge base has lessons for every section.