AI SMM is one workspace made of several apps. Each app has its own menu, and a few tools are shared by all of them. Knowing this layout saves a lot of clicking in the first days.
Home and the app list
After sign-in you see the Dashboard. All apps opens the list of apps on your plan. When you open an app, the left menu shows only that app’s sections, and the All apps link at the top takes you back.
The apps
| App | What it is for |
|---|---|
| Social media management | Channels, Calendar, Company wizard, RSS schedules, Bulk posts, Pulse and Analytics, Channel groups, Telegram notifications |
| Omnichannel Inbox | Chats and comments, Contacts, Knowledge Base, Automations (chat flows), Tables, Live Chat Widget, Reports |
| Store | Products, orders, store analytics and store marketing |
| Link Bio | Pages for the link in your profile |
| Appointments | Schedule, staff, services and online booking |
| Video | Video clips, Channel autopilot, Stories generator, Video editor |
| SEO | Articles, positions and site health |
| Email Marketing, Popups, Web Push Notifications | Newsletters and website tools |
Which apps you see depends on your plan and, in a team, on the permissions the owner gave you.
Shared tools
Some screens belong to every app, so they open without leaving the app you are in:
- Channels: connected social accounts.
- Files: photos and videos for posts, stores and pages.
- AI Studio: all AI tools in one expandable menu item.
- API & integrations: keys, webhooks and payment gateways for the whole project.
- Activity: a log of what was done in the project and by whom.
The account menu
Projects and team, Profile, Subscription plan, Invoices, Packages, Affiliate program, AI connector (MCP) and Support live in the account menu.
A plan for your first week
- Day 1. Connect your channels and run the Company wizard. The brand profile it creates is used by every AI tool.
- Day 2. Create a few posts in the Calendar. Try the AI tools in the composer and see how the text changes per network.
- Day 3. Upload your photos to Files in folders. If you have a content plan in a spreadsheet, import it with Bulk posts.
- Day 4. Connect a chat channel to the Inbox and fill in the Knowledge Base with prices and answers to common questions.
- Day 5. Start a chat flow from a template, for example “comment to DM”.
- Day 7. Open Pulse and look at what worked. Plan the next week from there.
Take one step at a time. It is better to have three networks working well than ten set up halfway.
See also: AI content studio and the unified inbox.
Write to support: a person answers, usually within a working day. Inside the app, the Knowledge base has lessons for every section.